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Our codes

Code of Ethics - Quality Code and Code of Conduct

  • The Code of Ethics sets out the ethical principles to which all members of VpsyB e.V. should adhere. It serves as a guideline for our professional actions and ensures that we always act in the best interests of our clients.
  • The Quality Code defines the requirements for the quality of our advisory services. It ensures that we as an association stand for high standards and offer our clients high-quality advice.
  • The Code of conduct regulates the behavior of our members in the professional environment. It sets out how we should behave towards our clients, colleagues and other professional groups. This code helps to strengthen trust in our work and ensure professional cooperation.

Code of Ethics for the Professional Association of Psychological Counselors VpsyB e.V.

Preamble:

The Professional Association of Psychological Counselors VpsyB e.V. aims to define and promote ethical standards and guidelines for psychological counselors. This Code of Ethics serves as a guideline for the professional conduct and ethical responsibility of the members of the association.

  1. Responsibility towards clients:
    1. Psychological counselors have a responsibility to ensure the well-being and safety of their clients.
    2. They respect the autonomy and individual needs of their clients and always act in their clients' best interests.
    3. They ensure that clients are informed of their rights and obligations and have given their consent for the counseling.
  2. Confidentiality and data protection:
    1. Psychological counselors maintain the confidentiality of all information entrusted to them in the course of counseling.
    2. They inform their clients about the limits of confidentiality and about exceptions in which they are legally obliged to disclose information.
    3. They take appropriate measures to ensure the security and protection of their clients' personal data.
  3. Professionalism and competence:
    1. Psychological counselors carry out their work on the basis of an appropriate level of training and continuous further training.
    2. They adhere to the applicable ethical standards and guidelines and work according to the best available scientific knowledge.
    3. They regularly reflect on their own work and take advantage of supervision to promote their competence and professionalism.
  1. Limits of your own competence:
    1. Psychological counsellors recognize their own limitations and competencies and only work in areas in which they are sufficiently qualified.
    2. If necessary, they refer clients to other professionals and ensure that they receive appropriate support.
  2. Interdisciplinary cooperation:
    1. Psychological counselors work together with other professionals as needed to ensure comprehensive and holistic support for their clients.
    2. They respect the competencies and responsibilities of other professionals and promote cooperative collaboration.
  1. Conflict resolution and complaint management:
    1. Psychological counselors ensure that their clients have access to a fair and transparent complaints management system.
    2. They take complaints seriously and strive to resolve conflicts constructively.
  2. Public behavior:
    1. Psychological counselors behave professionally and respectfully in public.
    2. They ensure that their advertising and public relations work is truthful and ethically responsible.
  1. Further development of ethical standards:
    1. The Professional Association of Psychological Counselors VpsyB e.V. promotes the continuous development of ethical standards and guidelines, taking into account current developments and findings.

Final provisions:

This Code of Ethics serves as a guideline for members of the Professional Association of Psychological Counselors VpsyB e.V. and is intended to help promote ethical sensitivity and competence in psychological counseling. Members undertake to comply with this code and to seek support from the association if they have any questions or uncertainties.

Code of Conduct for Verband psychologischer Berater outside of the medical profession VpsyB e.V.

Scope of application:

This Code of Conduct applies to all members of the Verband psychologischer Berater außerhalb der Heilkunde VpsyB e.V. and regulates the professional conduct and ethical responsibility of its members.

Principles:

  1. Respect and dignity: Members of the association treat all persons with respect and dignity, regardless of gender, age, ethnic origin, religion, sexual orientation or disability.
  2. Confidentiality: Members maintain the confidentiality of all information that becomes known to them in the course of their work and respect the privacy of their clients.
  3. Integrity: Members act with integrity and honesty and avoid conflicts of interest that could compromise their independence and neutrality.
  4. Competence: Members carry out their work on the basis of an appropriate level of training and continuous professional development and ensure that they have the necessary knowledge and skills to provide appropriate support to their clients.
  5. Limits of their own competence: Members recognize their own limits and competencies and only work in areas in which they are sufficiently qualified. If necessary, they refer clients to other professionals.
  6. Transparency: Members inform their clients about their qualifications, their working methods and the costs of the advice.
  7. Responsibility towards clients: Members have a responsibility to ensure the well-being and safety of their clients and always act in their clients' best interests.
  8. Dealing with violations: Complaints may be submitted in the event of violations of this Code of Conduct. The association examines these complaints fairly and transparently and takes appropriate measures to punish violations and, if necessary, draw consequences.

Dealing with discriminatory behavior:

  1. Non-discrimination: Members of the association undertake to avoid discriminatory behavior in any form and to treat all persons equally regardless of gender, age, ethnic origin, religion, sexual orientation or disability.
  2. Sensitivity and empathy: Members show sensitivity and empathy towards the individual needs and experiences of their clients and avoid any form of prejudice or stereotyping.
  3. Awareness of own prejudices: Members regularly reflect on their own prejudices and work to recognize and overcome them in order to ensure non-discriminatory advice.
  4. Complaints management: In the event of complaints about discriminatory behavior, these are examined fairly and transparently by the association and appropriate measures are taken to punish violations and, if necessary, to draw consequences.

Final provisions:

This Code of Conduct serves as a guideline for the members of the Association of Psychological Counselors outside the healing arts VpsyB e.V. and is intended to help promote professional and ethical conduct. Members undertake to comply with this Code of Conduct and to seek the support of the Association if they have any questions or uncertainties.

Quality code for the professional association of psychological counselors outside the medical profession VpsyB e.V.

Scope of application:
This Quality Code applies to all members of the Professional Association of Psychological Counselors outside the Medical Profession VpsyB e.V. It regulates the quality standards and ethical principles expected of members.

Principles:

  1. Professionalism: The members of VpsyB e.V. carry out their work as psychological counselors with professionalism. They have a sound education and always keep up to date with the latest specialist knowledge.
  2. Responsibility: The members are responsible for their actions and decisions. They always act in the best interests of their clients and society.
  3. Confidentiality: Members shall maintain the confidentiality of all information entrusted to them in the course of their professional activities. They shall not disclose any confidential information without the client's consent, unless there is a legal obligation to do so.
  4. Integrity: The members always act with integrity and honesty. They avoid conflicts of interest and ensure that their personal interests do not influence the quality of their work.
  5. Competence: Members undertake to continuously develop their professional skills and knowledge. They regularly take part in further training and keep up to date with the latest developments in their field.
  6. Transparency: Members inform their clients about their qualifications, their working methods and the costs of their services. They ensure that their clients receive all relevant information so that they can make informed decisions.
  7. Respect: Members treat their clients and colleagues with respect and appreciation. They respect the individual needs, values and boundaries of their clients and do not act in a discriminatory manner.
  8. Cooperation: The members of VpsyB e.V. work professionally and cooperatively with other professional groups to ensure the best possible care for their clients. They respect the responsibilities of other professional groups and work in the spirit of interdisciplinary cooperation.
  9. Complaints management: VpsyB e.V. ensures that complaints from clients or other parties are dealt with appropriately and transparently. It promotes open communication and constructive solutions.
  10. Compliance with laws and regulations: The members of VpsyB e.V. comply with the applicable laws and regulations in their professional activities. They inform themselves about relevant legal provisions and act accordingly.

This quality code serves to ensure the quality of the work of the members of VpsyB e.V. and to strengthen the trust of clients in professional counseling. Members are encouraged to actively participate in the implementation of these principles and to contact the board of VpsyB e.V. if they have any questions or concerns.